Frequently Asked Questions
For Our Users
What is Courtsite?
Courtsite is an online badminton booking platform that provides a search and booking platform for badminton sport facilities. Courtsite operates alongside badminton centres to promote their courts and to simplify the booking process.
What are the benefits of Courtsite?
Courtsite provides a fast and simple way to book badminton courts without the trouble to call to book. There is also occasional court promotions and discounts that you can find through Courtsite.
How does Courtsite assist in finding badminton courts nearest to me?
Courtsite utilizes both GoogleMaps and our contemporary backend servers to assist you in locating the nearest, available badminton courts to you in Malaysia.
I have difficulties booking badminton courts at certain hours. How does Courtsite help me with this?
Courtsite believes in bringing their users the best and smoothest experience when it comes to booking badminton courts. Detailed time schedules of our Partnering Courts are provided for and users will find it easy to navigate between the options given to plan and book in advance.
What should I bring to my venue after my booking?
You don't need to bring anything to the venue after your booking. Simply show the person in charge the confirmation email and you can start playing.
What should I do if I can’t find my booking number?
After a booking payment is made, an email containing the booking number will be sent to you. Just present the booking number to the counter.
Does Courtsite have a mobile app?
Currently Courtsite does not have a mobile app as it’s still under development. However, our website is both desktop and mobile friendly.
How do I report a problem to Courtsite?
You can report any Courtsite related problems (eg: Website, bugs, booking) to our feedback form.
Will Courtsite expand to other type of sports? Eg: Futsal, Ping Pong, Tennis
Yes. We will be expanding to other sports in a near future.
For Our Partners
What are the benefits of Courtsite?
Courtsite simplifies the booking process, promotes community participations, thereby maximises revenue in badminton courts. Partnering with Courtsite will include featuring in search results on our website, increase in exposure through marketing, and promotion to our database of regular players.
Does Courtsite offer an online booking service?
Courtsite provides an online booking service to our partnering courts, which includes an admin panel to manage all bookings within the badminton court.
What does the online booking service provide?
The online booking service provides an admin panel. The admin panel includes a scheduler that can be used to keep track of online and offline bookings, a dashboard that summarises daily/ monthly revenue and sales, and a database to keep track of your existing players.
How will my venue be promoted?
Partnering Courts will be featured on our website, where most of our users will see.
How will I know if a booking has been made?
All booking made online and offline will be shown directly on the scheduler of the booking software. When a booking is being redeemed, the booking number can be referred from the scheduler.
Where does Courtsite operate?
Courtsite is currently operating in Petaling Jaya.
How do I get in touch with Courtsite?
You can email to [email protected] You can also get in touch with us through Facebook at www.facebook.com/courtsite.my/